PRIVACY POLICY

Effective Date: January 2, 2019

This website, sentientruin.com, is owned and operated by Sentient Ruin Laboratories. This Privacy Policy describes how your personal information is collected, used, stored, and shared when you visit or make a purchase from this website.

Sentient Ruin Laboratories is a record label based in Oakland CA, USA, offering retail and wholesale of music on physical formats (LP, MC, CD) and related products like artist merchandise. Items are made available for purchase here on this website and are shipped worldwide from our warehouse in Oakland, CA, USA, or from our fulfillment partner’s locations worldwide (for merch on demand),

PERSONAL INFORMATION WE COLLECT
This website anonymously collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This site provides its owner with analytics tools. As you browse the site, it anonymously collects information about individual pages or products that you may view, what websites or search terms referred you to the site, and information about how you interact with the site. The site collects device Information using “cookies”, data files that are placed on your device or computer and often include an anonymous unique identifier. You can consult here a list of cookies our site uses. For more information about cookies, and how to disable cookies, visit allaboutcookies.org. Additionally when you make a purchase through this site, it collects certain information from you for order processing and fulfillment, including your name, billing address, shipping address, certain or partial payment information (no complete credit card numbers), email address, and phone number.

HOW WE USE YOUR PERSONAL INFORMATION
This website uses your device information and browsing history to help us with analytic and statistic purposes: to improve the website’s user experience, gain insights on our traffic, and asses the performance and popularity of our products. We use your aforementioned personal billing and shipping information to fulfill your orders through the site. We may also at times use your email address on file to comunicate with you.

SHARING YOUR PERSONAL INFORMATION
This website may share your personal information with third parties which power it and its features. For example we use Squarespace to design the site, gain traffic insights and product performance via its built in analytics tools, and to power our online store. The website also uses third party services like Stripe, Apple Pay, Afterpay, and PayPal to process payments and log transactions, and Printful for merch on demand offering and fullfilment. This website does not share your personal information with any other entity aside from the ones mentioned here which require the information mentioned to be shared in order to provide us and you the service. We do not sell your personal information to anyone.

DATA RETENTION
When you place an order through this site, your order Information will be retained for our records indefinitely, unless and or until you contact us to ask us to delete the information.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site). Additionally, please note that your information will be transferred outside of Europe, including to the United States.

MINORS
This site is not intended for individuals under the age of 13.

CHANGES
We may update this privacy policy any time, without notice.

CONTACT US
For questions about our privacy and or shipping policies, or other questions relating to personal data we may collect and use, please contact us at hate@sentientruin.com.