• LPs ship every weekend (within 5 BUSINESS days). If you order an LP on a weekend, your order will likely ship the following weekend. Cassette orders ship out within 3 business days. Orders and pre-orders are marked as "shipped" as they are processed. Per the above, this does not mean your order actually left SR HQ as of yet. In the case of pre-orders, actual ship date is always on or around release date, even if your item has been marked as "shipped" much earlier than that.
  • SALES ARE FINAL. Under no circumstances will we issue refunds or accept returns. Thanks for your support.
  • We are NOT responsible for lost or damaged parcels that were not covered by insurance/delivery confirmation or by extra shipping costs paid to have items packed more securely (which increases package weight and as such requires extra shipping costs covered).

We ship our vinyl in standard 12" record mailers via USPS only to keep shipping costs down and our releases affordable. If you want peace of mind and require insurance, signature delivery, or extra padding/packing for your records (which will increase package weight and shipping costs), or want us to ship through a different carrier/service, then please get in touch before ordering so we can arrange for you to cover the extra shipping costs. Same conditions apply for cassette tapes. Thanks for your time and understanding.